Trappe, Pennsylvania (PRWEB) May 9, 2009
Suburban Dog House, an internet retailer that sells dog beds and accessories, was featured by Ecommerce provider Volusion, as a Success Story in April 2009. Volusion highlighted the website design, selection of products, ecommerce platform, and customer service as key reasons for success. The Volusion Success Story titled “Suburban Dog House Fetches Online Success,” described the start up’s strong vision for a specialty store, the importance of selecting the right platform, and building solid customer service. Suburban Dog House sells products that bridge the gap between practicality and aesthetics and has been with Volusion since it launched. Now in it’s third year of operation, the internet retailer continues to grow. They sell and ship quality products including large dog beds, clothing, dog travel carriers, collars and leashes, and gifts for dog lovers throughout the United States.
Kelly Paster, of Suburban Dog House, Inc. attributes the success to a solid vision, quality pet products, responsive customer service and an easy to use website. “It took over a year to develop the vision into an online store, choose Volusion and select high quality manufacturers,” says Paster. Ongoing is an emphasis on customer service and adding quality products. ‘We’re able to respond quickly to customers by adding new products and features to the store to meet customer’s needs,” said Paster.
Suburban Dog House, Inc. was the first to feature a Made in the USA section of quality dog beds, toys, clothing and other accessories. They recognized that many dog owners were looking for products that are manufactured in the USA. “Paying attention to what customers want has kept us growing, and we’ve added key areas to the website in response,” says Paster.
Volusion noted other key attributes of the website include ease of moving from one page to the next, overall organization, a streamlined consumer buying process with one-page checkout, and features like photo zoom to view details before an item is purchased. Volusion estimated there are 2000 SKUs that the retailer manages online. That many products would be easy to loose track of, but Paster said, “we carefully select the products so we’re knowledgeable about them upfront. We can easily make changes to our product selection and respond to customer questions.” The full article on Suburban Dog house can be found at Volusion Success Stories.
About Suburban Dog House, Inc.
Suburban Dog House was established in 2005 and is an online dog specialty retail store selling dog toys, dog beds, dog collars, dog clothing, dog travel carriers, harnesses and many other products for dogs and dog lovers. Quality products and information can be found at http://www.SuburbanDogHouse.com.
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